UNDERSTAND YOUR MARKETPLACE THROUGH MARKET RESEARCH
Market Research Services and Surveys
A committed team of market research professionals.
We strive for intensive research.
Market research is not solely for companies introducing new products. We can support you in exploring various aspects of your consumer behaviour such as:
- Post-interaction surveys with your company
- Surveys as a customer retention technique
- Political opinion polls
- Election campaign surveys
- Focus group discussions.
A superior competitive edge.
Improved data through a third party.
Live interaction is a powerful way to conduct market research. As one of the top call center service companies, CBC can work to put together a team of outbound calling experts who will poll your prospects according to your script and provide the research you need to deliver a better product. You give us the questions and away we go!
LARGE AND SMALL SCALE CALL CENTER SURVEYS
Features
- We can create surveys and call focus groups
- Assist in measuring customer satisfaction
- Ability to ramp up agents for quick campaigns
- Outsourcing saves money, time, and resources
- Help you identify new areas for growth
- Create new opportunities for businesses
- Experience connecting with consumers
HAVE QUESTIONS?
We’d love to hear from you!
Losing customers is inevitable. Even the best companies in the world lose customers from time to time. However, you don’t need to leave it up to chance for those customers to reengage with your company. If you’d like to explore our outbound winback campaigns, we’d love to hear from you! Contact us and we’ll reach back out to give you the lowdown on our outbound solutions and how we can help your brand.