ESSENTIAL LIVE SUPPORT FOR YOUR DIRECT RESPONSE ADS
Direct Response Call Centre

We are aware of the process of call flow.
Education is essential.
Remain active, even beyond the usual hours.
Don't ask what services your DRTV contact centre can provide for you.
We can assist you in optimizing your DRTV campaigns. Our trained inbound agents can enhance your retail conversion rates and order value via up-selling and cross-selling methods. If you prefer a softer sell, we’re capable of that as well. We guarantee that no calls will be missed. Plus, we offer email and live chat support. We’ll even monitor your key performance indicators. Consider these our key benefits.
Customized Reports are available when needed.
We will collaborate with your direct response marketing firm.

Choosing the right call center service provider is an essential partnership for successful direct response advertising. With the ability to handle extreme spikes in call volume by diverting resources or adding work at home agents to the queue, robust reporting to track your ROI, and professional agents, look no further than CBC.

HIGH VOLUME CAPABLE DIRECT RESPONSE SOLUTIONS
Features
- 24/7 live support at no extra charge
- Experience with DRTV, radio advertising response, and direct mail campaign sales
- Customized call handling for brand personalization
- Ability to up-sell and cross-sell based on your script
- US based call center with bilingual options
- No extra charge for weekends and holidays
- Ability to scale up for high call volume clients
- Increased conversion rates with low hold times
- Opportunity to train your own agents in our dedicated program
- PCI compliant order processing
HAVE QUESTIONS?
We’d love to hear from you!
Losing customers is inevitable. Even the best companies in the world lose customers from time to time. However, you don’t need to leave it up to chance for those customers to reengage with your company. If you’d like to explore our outbound winback campaigns, we’d love to hear from you! Contact us and we’ll reach back out to give you the lowdown on our outbound solutions and how we can help your brand.